2025, what we learned, what we fixed, and what we’re taking into 2026
- Emmolina May

- Dec 19, 2025
- 4 min read
This is the last EM Friday of the year.
If 2025 had a “construction vibe,” it was this: everyone is tired, everyone is stretched, and yet the disputes keep coming. Not because people suddenly got worse at their jobs… but because the margin for error is basically gone. When cashflow is tight and time is tighter, small misunderstandings don’t stay small for long.
So I want to use this final post as a wrap-up, a little reset, and a practical “new year kit” you can actually use on site.
No fluff. Just the stuff that helps you sleep better at night.

The biggest lesson of 2025 (in plain language)
Most disputes don’t start at the clause. They start at the moment people stop being clear.
It usually looks like this:
Someone “assumes” the other party knows what they meant
A variation is discussed verbally but not confirmed properly
A programme slips, but nobody records the why
A payment gets delayed, and suddenly everyone’s memory becomes selective
The contract becomes the weapon, not the guide
The clause becomes important later, but the trick is almost always documentation + communication + expectation match.
If you’ve been around construction long enough, you’ve seen it happen. If you’re early in your career, take this as the shortcut: clarity is not admin. clarity is protection.
The themes that kept showing up
This year, I found myself coming back to the same pillars again and again, because they’re the ones that actually move outcomes:
1) Plain language isn’t “dumbing down”
It’s smart contracting. It reduces the gap between “what the contract says” and “what the site thinks it says.” That gap is where disputes grow.
2) “Dispute ready” beats “dispute scared”
The goal isn’t to be aggressive. The goal is to be prepared:
clean paper trail
clear notices
consistent meeting records
one version of truth
3) Final account isn’t a final moment — it’s a final process
If you don’t build the final account while the job is alive, you’ll pay for it later in time, stress, and write-offs.
4) The best QS/PM/CA skill is still: follow-through
Not intelligence. Not software. Not experience. Follow-through: confirm it, record it, close it.
What I’m recommending for 2026
Here are seven practical habits. You don’t need all of them. But if you commit to even three, 2026 will be smoother.
1) Run a “Contract Reality Check” in the first 2 weeks of every job
One hour. Three questions:
What are the top 5 risks in this contract for us?
What notices do we need to be strict on (time bars, EoT, variations, payment claims)?
What is our internal rule for approvals (who can agree to what)?
If your team can’t answer those clearly, the project is already exposed.
2) Make variation confirmation a same-day habit
The rule:
Discuss it → confirm it in writing the same day
Even a simple email/message like this could save you hundreds of thousands and maybe millions dollars later on a dispute:
“Confirming today we discussed X. We understand it is a variation. We will price/submit notice as per contract.”
This single habit prevents so many “but you told us…” arguments later.
3) Keep a site diary that would survive cross-examination
Not fancy. Just consistent.
date / weather / manpower
key events
delays + cause
instructions / decisions
photos (label them)
Future-you will thank present-you.
4) Treat minutes like a contract document, not a diary entry
Bad minutes = “nice chat”
Good minutes = decisions, actions, deadlines, responsibility
A simple format works:
Decisions made
Actions + owner + due date
Risks raised
Items to confirm next meeting
5) Stop letting programme discussions stay “vibes”
If the programme is slipping, don’t just talk about it — name the cause and record it.
Because later the fight isn’t “did we finish late?”It’s “why did we finish late, and who owns it?”
6) Build the final account while you still have leverage
Monthly clean-up:
updated variations register
updated claims register
updated forecast to complete
updated subcontractor positions
Final account should feel like “closing a book,” not “rebuilding a crime scene.”
7) Choose one capability to sharpen in Q1
Not ten. One.
My suggestions based on what’s hurting people most:
notices + time bars
writing clear EoTs (cause-effect + evidence)
payment claim structure
variation valuation logic
basic delay understanding (float, critical path, concurrency)
dispute process literacy (adjudication vs arbitration vs litigation)
A simple “New Year Reset” checklist (save this)
If you want a clean start in January, do this in your first week back:
Project admin reset
standard email subject format (job + topic + action)
folder structure for photos / instructions / notices / claims
one shared register template (variations / EoT / RFI)
Contract reset
identify notice clauses and time limits
confirm payment timetable and required documents
confirm delegated authorities (who can approve what)
Behaviour reset
“confirm same day” rule
meeting minutes issued within 24–48 hours
weekly 20-min commercial check-in (forecasts + risks)
If a team does just those, disputes don’t disappear — but they lose power.
A note for the “small players” (because you’re the ones getting squeezed)
I need to say this clearly, especially in the NZ market:
Handshake culture is not a strategy. It’s a gamble.
When the economy is tight, the risk doesn’t hit everyone equally. Smaller contractors often carry more downside because:
the other party has better advisors
bespoke contracts shift risk downward
cashflow pressure forces “agree now, sort later” decisions
You don’t need to become legalistic. You need to become commercially disciplined.
That’s the whole point of “contract awareness”, not to fight more, but to get blindsided less.
What I’m personally taking into 2026
This year reminded me that being “capable” isn’t enough when you’re overloaded. The win is in systems.
So my own 2026 theme is: Simplify. Standardise. Follow through.
Same lesson for individuals and teams:
fewer promises
clearer records
tighter routines
better boundaries
Last thing: my wish for you in the new year
I hope in 2026 you:
get paid properly, on time
stop carrying other people’s chaos
feel confident reading your contract
protect your time and reputation
and build work you’re proud of, without the stress
Thank you for being part of EM Fridays this year. If you read quietly, share occasionally, message me questions, or use the ideas on your projects, I see you. This community is exactly why I keep writing.
See you in the new year !


